Q: What is better... time and materials or fixed bid projects?

A: Once you have worked for an outsourcing company, you quickly learn that fixed bid projects are a much more profitable business than time and materials. When you take on the risk, naturally you charge more. In general, If you can find outsourcing company doing time and materials, it is usually more for your money as long as you find a good company.

Q: Is your project using the best technologies for the job?

A: Many employees just choose what technologies they are familiar with. We make sure our employees are trained on multiple technologies to enable them to choose the right tools for your project. This is where an outsourcing company has an advantage. They have developers from many toolsets and management just needs to ensure that cross-training takes place as our company does.

Q: How often do you see visible progress on your projects?

A: We always make sure our systems are constantly deploying the latest changes for our customer to see. We want our customers to know the real latest status of their project. The easiest way to do this is to physically see the results of the project. Every time a developer commits code, it is built and deployed so you can see the changes.

Q: How much do outsourcing companies spend on technology to speed time to market?

A: 0% is the normal percentage of revenue spent on those types of tools. Their goal is to grow profit. Helping customers by creating new technologies that speed up development can cut profits since they need to invest in creating the tools. Our company prefers to create a culture of innovation and advanced tools.

Q: How should you pick an Indian or Chinese provider?

A: You should meet with them and also if possible visit their facilities. Many will claim to have security measures in place without having any. Verify security for yourself or have it shown to you. Also, once you pick a provider, it is good to start with a small test run and see how it goes and grow into the relationship. This of course is true with any outsourcing venture.

Extreme Software is fast. Their team understood my requirements and their methodologies proved they could deliver a reliable product within a very ambitious timeline. The math was easy: we paid three times the hourly rate to get it done TEN times faster!

-Dayce Schrieber,
    Schrieber Recruiting LLC